The CAP Award Programme (Continuous Advancement Programme) quite simply steers the development of housekeeping and laundry services for the betterment of the service users – the pupils and staff. We now more than ever need to provide assurance to the pupils, families and staff that steps have been taken and are being proactively reviewed to ensure their safety and well-being. The Programme’s role is to help the Housekeeping team provide these assurances by working with them on every Department’s working practices, productivity, outward communications, auditing, compliance with the latest infection prevention procedures, technology and inter-action with other Departments.
The importance of cleanliness has now been escalated to a new level. The Head of Housekeeping can cut a lonely figure as they manage an array of expectations and demands. The pressures are great and yet no doubt they will continue to show the ‘can do’ face. The Programme guides and works with the Housekeeping team to ensure that the expectations on standards are being delivered in the most effective manner whilst unloading some of the weight being carried by the Housekeeping Department. Experience tells us that the specialism required to deliver a successful service should not be under-estimated, yet, sadly, it is sometimes seen ‘as just cleaning’. It really does involve so much more to achieve the essential and necessary quality / cost balance.
To Find out how the CAP Award Programme can benefit your School, contact the CAP Award Programme’s nominated representative Ian Jackson on 0800 086 2760 or 07775716393 (email Ian@capaward.co.uk)
